Spa Etiquette
:: Appointment ::
Please arrive 10 minutes prior to your appointment. We require a credit card number at the time of booking. Late arrivals will result in shortened treatments or rescheduling.
:: Cancellation Policy ::
Changes must be made 24 hours prior to your appointment. Failure to cancel within this time frame will result in a 50% surcharge.
:: Health Conditions ::
Please inform us of any medical conditions, including pregnancy.
Privacy
At all times during your treatment you will remain draped, exposing only the part of your body being worked on. We ask that you respect this guideline.
Alcohol
For your health and safety, we ask that alcohol not be consumed before or during your treatments.
Cell Phones
Please turn off cell phones and pagers upon entering the spa.
Contact Us
One Pratt Avenue
Chautauqua Institution
Phone: (716) 357-2224
Gift Certificates Available
* advance appointments encouraged for all spa packages *